Hi, today I bought PS Plus on my parent account as I could not work out how to get it o...

GetHuman-xxa's customer service issue with Playstation from January 2020

Help with my Playstation issue
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The issue in GetHuman-xxa's own words
Hi, today I bought PS Plus on my parent account as I could not work out how to get it on my sons account. I went into the store to get the Fortnite Celebration Pack. But when he went to play and get it, he didn’t get it. It only show up on my account. I thought that PS Plus shares across users in the same PS* and now I am worried that I will not be able to get the pack for my son. Could you please help or explain to me what I could do? **Thank you.

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Playstation

Customer service issue
Reported by GetHuman-xxa
Jan 9th, 2020 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 56128 others
0 customers following this

Timeline

GetHuman-xxa started working on this issue
Jan 9th, 2020 6:04pm
GetHuman-xxa indicated the issue is not fixed yet.
Jan 10th, 2020 6:19pm

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