I used my credit card last night to add funds on my ps* and was buying Fifa points ever...

GetHuman-rooneybo's customer service issue with Playstation from December 2019

Help with my Playstation issue
The issue in GetHuman-rooneybo's own words
I used my credit card last night to add funds on my ps* and was buying Fifa points everything worked fine until I tried to do it again and now it always say this credit card is not valid and I've tried * different credit cards why is this happening all the sudden? I've contacted the bank and everything they say every info is as it should be

GetHuman-rooneybo did not yet indicate what Playstation should do to make this right.

How GetHuman-rooneybo fixed the problem
I waited ** hours instead of ** just to be safe and it worked for me after that, I also recommend that you contact you’re bank just too check if it’s a problem with them they could be blocking transaction from PlayStation for safety hope this helps
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Customer service issue
Reported by GetHuman-rooneybo
Dec 14th, 2019 - 2 years ago
GetHuman-rooneybo shared how to fix
Seen by 3 customers so far
Similar issue to 46385 others
0 customers following this
Items needed
Console Type
Email on Account
Date of Birth
Purchase Amount
Transaction Number


GetHuman-rooneybo started working on this issue
Dec 14th, 2019 1:59pm
GetHuman-rooneybo confirmed the issue is fixed. Hooray!
Dec 18th, 2019 7:52am

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