Last year I bought my son a ** month subscription to PSN. Apparently when entering info...
GetHuman-grnfish_'s customer service issue with Playstation from December 2018
5 views | 19437 similar | 0 following
Help with my Playstation issue
First: share to improve GetHuman-grnfish_'s odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-grnfish_'s next move: talk to Playstation when they open.
Playstation's call center is closed now. We will send GetHuman-grnfish_ a reminder to call them when they open. Nothing to do for now but wait!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-grnfish_ may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-grnfish_'s own words
Last year I bought my son a ** month subscription to PSN. Apparently when entering information to activate the PSN membership it puts and auto renewal for the next year. We were not aware of this and bought him another PSN card. Before he had a chance to enter card information is automatically renewed his subscription. Problem is that it auto renewed and pulled money out of my bank account and I had already purchased a card for the ** month subscription and it cannot be returned. I want to know if I can cancel subscription and refund the ** month subscription back on my credit card. Once it is all complete then I can have him go in and enter new card information to get his subscription. If this is an option? If so, how do I go about doing this.?
GetHuman-grnfish_ did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
How GetHuman-grnfish_ fixed the problem
We are waiting for GetHuman-grnfish_ to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Playstation customer problems.
We can help you get Playstation's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.