I have been banned for no reason. Something about bad language. But I have not said any...

GetHuman1716367's customer service issue with Playstation from December 2018

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The issue in GetHuman1716367's own words
I have been banned for no reason. Something about bad language. But I have not said anything that's bad except for the telling someone to bugger off. That was it there's nothing harmful about telling someone to go away.**Otherwise someone must've hacked into my account and sent someone a swear word.**I have promised myself from my last suspension and to PlayStation that I will no longer use heavy, strong and bad language of what I use to do. But that last suspicion changed me slightly better.**I hope this can be resolved as these days i do not know what's good and bad word esspecieally something that doesnt mean anything harmful.**I also think it would help that the privacy settings would work cause I have tryed turning on you cannot message others. But it didnt work. If you could have a system where bad words can be blocked as such feature worked on certain games such as Little big planet. This would really help. Thank you.
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Customer service issue
Reported by GetHuman1716367
Dec 8th, 2018 - 5 mons ago
I have an issue with Playstation too
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Seen by 6 customers so far
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GetHuman1716367 started working on this issue
Dec 8th, 2018 12:49pm