I was playing for honor and suddenly my character stopped moving and my game glitched...

GetHuman-midwolf's customer service issue with Playstation from October 2018

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The issue in GetHuman-midwolf's own words
I was playing for honor and suddenly my character stopped moving and my game glitched, I thought it was no big deal but everything started going wrong. It kept asking me for an update for the system and then shut down. I restarted my PS* and took out the disc and still has the same results: I’d turn it on, it’d sound normal, before it reaches my home screen (transition where you only see the blue background) the music and screen freeze. After, my screen goes black for ** seconds to turn back on to repeat “an error has occurred in the system software (CE-*****-*). I can’t do the suggested action which is: system update, and I sent a report already. After the screen of error the whole process repeats.**How can I fix this.

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Customer service issue
Reported by GetHuman-midwolf
Oct 14th, 2018 - 4 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 7609 others
0 customers following this


GetHuman-midwolf started working on this issue
Oct 14th, 2018 10:14pm

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