Recently my PlayStation * account was hacked, and in no time he had changed the email a...

GetHuman-ronanmoo's customer service issue with Playstation from August 2018

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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-ronanmoo's own words
Recently my PlayStation * account was hacked, and in no time he had changed the email and I then had no access to the account.
GetHuman-ronanmoo did not yet indicate what Playstation should do to make this right.
I have an issue with Playstation too
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Playstation

Customer service issue
Reported by GetHuman-ronanmoo
Aug 28th, 2018 - a yr ago
I have an issue with Playstation too
Fixed
Seen by 67 customers so far
Similar issue to 4510 others
0 customers following this
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Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number
Timeline
GetHuman-ronanmoo started working on this issue
Aug 28th, 2018 7:43pm
GetHuman-ronanmoo indicated the issue is not fixed yet.
Aug 29th, 2018 9:15pm
GetHuman-ronanmoo indicated the issue is not fixed yet.
Sep 1st, 2018 10:18am