my daughter signed up without my knowledge for the free * day trial of Playstation now...

GetHuman-mopsal's customer service issue with Playstation from June 2018

Help with my Playstation issue
The issue in GetHuman-mopsal's own words
to cancel the free * day trial and subscription ... my daughter signed up without my knowledge for the free * day trial of Playstation now. I was charged **.**. I would like it refunded as she is only ** and I did not give permission. I would also like to cancel this subscription to Playstation now. My name is Mary Opsal. My phone number is ***-***-****. Thank you in advance for your time.
that my daughter who signed up for this is ** and did not have my permission
refunding my **.** and cancelling the subscription for Playstation Now. And making it easier to get through to someone on the phone.
we are new to playstation now. have been a customer of playstation on line for a few years. very satisfied, but not liking how long of a hold there is to talk to someone for Playstation Now
still holding on the phone. emailing your company.
How GetHuman-mopsal fixed the problem
I called the customer support number and waited for almost ** minutes but talked to the nicest lady. (Christina) She was able to get me a refund and cancel the subscription for Playstation Now.
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Playstation

Playstation Now
Customer service issue
Reported by GetHuman-mopsal
Jun 29th, 2018 - 2 years ago
Fixed
GetHuman-mopsal shared how to fix
Seen by 10 customers so far
Similar issue to 1724 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number

Timeline

GetHuman-mopsal started working on this issue
Jun 29th, 2018 5:36pm
GetHuman-mopsal indicated the issue is not fixed yet.
Jun 29th, 2018 5:38pm
GetHuman-mopsal confirmed the issue is fixed. Hooray!
Jun 29th, 2018 6:55pm