I wanted **$ funds but ended up with ***$ funds i need a refund

GetHuman-lionwhis's refund request issue with Playstation from May 2018

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Help with my Playstation issue
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The issue in GetHuman-lionwhis's own words
Put **$ worth of funds in my wallet ... Last night, I wanted to buy GTAV and **$ worth of Vbucks. I have never used Funds in my life. So I was going to start with **$ funds but I guess something went wrong, I wasn't paying enough attention and it told me I paid ***$ in funds and ***$ was taken from my bank account. I am having a panick attack because ***$ is all that I had in my bank account so I am now left broke. I need my ***$ for food and gas... After what happened I read online some things about funds being refunded and that you don't do that unless it's important... well it's important I really need my money back to survive, please do the best you can to help me.
This was frustrating because I only had ***$ in my account to survive me week and now I have nothing because they took out that exact amount
They could make this right by giving me my ***$ back or keeping **$ in my funds (the original ammount I wanted from the beginning) and giving me back the rest (***$)
I have been a customer for * years and Ive never done anything bad and I just really need help
I contacted playstation ask on twitter and tried to call but no one answered
I have an issue with Playstation too
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Playstation

PS* funds
refund request issue
Reported by GetHuman-lionwhis
May 6th, 2018 - a yr ago
I have an issue with Playstation too
Fixed
Seen by 10 customers so far
Similar issue to 39318 others
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Items needed
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Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
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Timeline
GetHuman-lionwhis started working on this issue
May 6th, 2018 10:57am
GetHuman-lionwhis shared this issue with followers on Twitter
May 6th, 2018 11:14am
GetHuman-lionwhis indicated the issue is not fixed yet.
May 6th, 2018 11:59am
GetHuman-lionwhis indicated the issue is not fixed yet.
May 6th, 2018 12:00pm
GetHuman-lionwhis indicated the issue is not fixed yet.
May 6th, 2018 12:05pm
GetHuman-lionwhis indicated the issue is not fixed yet.
May 6th, 2018 12:05pm
GetHuman-lionwhis confirmed the issue is fixed. Hooray!
May 7th, 2018 11:59am