Forza horizon * crashed. I was driving a mosler and the car glitched under the road, fr...

GetHuman2617961's customer service issue with Playground Games from March 2019

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The issue in GetHuman2617961's own words
Forza horizon * crashed. I was driving a mosler and the car glitched under the road, freezing the game. It quit itself after a moment. My external hard drive that the game was installed on became unrecognized by my xbox and wont reconnect. The game began reinstalling itself on my internal xbox storage. Why would this game uninstall itself and did it uninstall itself from my drive? Have I lost all my cars*progress*money* tunes*paints? If this is the case, I am very upset. I spent a lot of time playing this game and I earned a lot of stuff.
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Playground Games

Customer service issue
Reported by GetHuman2617961
Mar 28th, 2019 - 21d ago
I have an issue with Playground Games too
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Seen by 8 customers so far
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GetHuman2617961 started working on this issue
Mar 28th 5:44pm