I ordered a * topping stuffed crust extra pep with special instructions to be well done...

GetHuman-ecstealt's customer service issue with Pizza Hut from July 2021

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The issue in GetHuman-ecstealt's own words
I ordered a * topping stuffed crust extra pep with special instructions to be well done and don't skimp bc they are not following guidelines on how to build the pizzas at **** *th street Louisville building, and I got here exactly when I should have and got my pizza to look at it. I have never been more dissatisfied at any chain or fast food ever I'm my life. Not only was it not well done it was pathetically undercooked to the point it was basically toppings with crust that couldn't even be picked up to eat. I asked to remake but I doubt it will have a qrtr of the pepperonis it should have being extra pep and doubtful they will put even an adequate amount of black olives and green peppers. I am super dissatisfied and will be calling immediately to speak to a pizza but representative if it's isn't up to par or acceptable for that matter. I Wholefully think the gm and managers should be contacted to address this store obvious lack of customer service to fix a problem and not even apologize and to start making their pizzas how the rules say and quit intentionally wasting people's time and money. Outside writing this waiting another ** minutes after paying for my food already and trying to get home to my gf to enjoy my day off. Really ROTTEN business you got going. Kids these days apparently can't run things unless a boss is behind them telling them how and not trying to cut corners on Everything themselves! Thank you if this is even read by a human or Any sort of any action is taken. I was sure robbed of ** mins and just got my food and extra pep is only **-** pepperonis!? Little ceasers does wayy better than that on they* extra most bestest or just with extra pep. least the ig was a manager said sorry and brought food out but he didn't address himself as the manager and did say sorry but didn't try to make anything up for the inconvenience or anything, I'd be happy with a ** oz but I did loose my time bc they intentionally didn't care about special instructions or even proper cooking for every other customer but goodnight.

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Pizza Hut

Customer service issue
Reported by GetHuman-ecstealt
Jul 1st, 2021 - a year ago
Not resolved
Seen by 13 customers so far
Similar issue to 689 others
0 customers following this


GetHuman-ecstealt started working on this issue
Jul 1st, 2021 1:16am

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