Today my girlfriend ordered a pepperoni pizza with stuffed crust and ** wings for pick...
GetHuman3239813's Complaint issue with Pizza Hut from July 2019
Help with my Pizza Hut issue
First: share to improve GetHuman3239813's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3239813 may need:
Name on reservation, Billing address, and Email address
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman3239813's own words
Today my girlfriend ordered a pepperoni pizza with stuffed crust and ** wings for pick up . The call was made at *:** and the order was picked up by *:**. When she got to the house and opened the box the pizza had looked like a **** pizza that had been sitting for hours the wings aa well looked old . Remind you my girlfriend and I have been regulars to this store for many years. So I call and explain my situation I asked for a manager she said speaking I explained to her that I got $**.** worth of food that I honestly tossed in the trash she then suggests I dig in the trash to get the order and bring it in cause she knows that they are putting pizzas out as the go and in fact my pizza wasn't old she said she would have to see it to replace my order at this point I don't want my order replaced she then says she can give me a store credit witch I explained I didnt really want anything from thier store I was told that was all she can do when it was all said and done she only gave me $** credit for a $** mistake made by them she was very rude and unprofessional the entire time when I said thank you she replied yeah ok and hung up . So who else do I talk to cause apparently the manager is not going to do me any good I would like to talk to someone higher up
GetHuman3239813 did not yet indicate what Pizza Hut should do to make this right.
I have an issue with Pizza Hut too
How GetHuman3239813 fixed the problem
We are waiting for GetHuman3239813 to fix the problem and share the solution with the rest of us customers.
Please help with my Pizza Hut issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Pizza Hut customer problems.
Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.
Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies