sent husband up to the pizza hut as when I called waited a long time on phone to answer...

GetHuman-susankev's customer service issue with Pizza Hut from July 2019

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The issue in GetHuman-susankev's own words
sent husband up to the pizza hut as when I called waited a long time on phone to answer finally hung up called again this time I spent * minutes and * seconds on phone still no answer, we have ordered a special that you have a large * item pizza for **.** many times , so I know it exists but my husband came home without the pizza and he said that someone told him that was an on line pizza order, so again I called waited awhile finally someone answered and I gave him what we normally order for **.** and he said it will be ** minutes, so then I told him that my husband came all the way up there and told my husband that it was an on line pizza order, all he said I don't know who told him that so I sent my husband back up there to get the pizza , this is so inexcusable, no discount on the pizza was offered, no nothing for the time and gas we wasted

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Pizza Hut

Customer service issue
Reported by GetHuman-susankev
Jul 12th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 2666 others
0 customers following this

Timeline

GetHuman-susankev started working on this issue
Jul 12th, 2019 9:15pm