An order was placed at the pizza hut location **** Stenton Ave Phila.PA ***** on Februa...

GetHuman2216215's customer service issue with Pizza Hut from February 2019

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An order was placed at the pizza hut location **** Stenton Ave Phila.PA ***** on February **, **** at ***pm. The order was cancel via phone due to estimated wait time of over an hour. The card was still charged in the amount of **.** even though no food was received. Ive contacted the store with the issue and they keep passing the phone call to the next person stating that they weren't there when it happened. I would like my money refunded to the card it was taken from. Please and thank you
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Pizza Hut

Customer service issue
Reported by GetHuman2216215
Feb 15th, 2019 - 8 mons ago
I have an issue with Pizza Hut too
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Seen by 2 customers so far
Similar issue to 1395 others
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Items needed
Name on reservation
Billing address
Email address
Timeline
GetHuman2216215 started working on this issue
Feb 15th 7:13pm
GetHuman2216215 indicated the issue is not fixed yet.
Feb 15th 7:14pm