I placed an order for a pizza on ********** at my local pizza hut @**** Dunn ave *Jacks...

GetHuman1657710's customer service issue with Pizza Hut from November 2018

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The issue in GetHuman1657710's own words
I placed an order for a pizza on ********** at my local pizza hut @**** Dunn ave *Jacksonville, DL ******I placed this order online for delivery for which was supposed to be by *:**pm. However at about **:**pm I called to check on the order because we still didn't have a pizza. Upon calling a female employee who answered stated it was on the way. By **:** we still had no pizza so when I called back I spoke to manager (a male) who told me they ran out of handtossed crust and had to remake my pizza which was on its way. Needless to say I received my pizza at **:**pm with the wrong crust (they gave me thin) and over * hr late. when speaking to the manager about this he mentioned that he would give us a discount on our next order which I think unacceptable I think our entire pie should be replaced. We received horrible service and we didn't get what we paid for.
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Pizza Hut

Customer service issue
Reported by GetHuman1657710
Nov 30th, 2018 - 6 mons ago
I have an issue with Pizza Hut too
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Seen by 6 customers so far
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Timeline
GetHuman1657710 started working on this issue
Nov 30th, 2018 1:26am