We ordered pizza, wings and breadsticks from*Pizza Hut. The forgot * pizzas and gave us...

GetHuman-dnlolgui's customer service issue with Pizza Hut from November 2018

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The issue in GetHuman-dnlolgui's own words
We ordered pizza, wings and breadsticks from*Pizza Hut. The forgot * pizzas and gave us the wrong wings we ordered. I called the Pizza Hut and the manager was very rude. I said I wasn’t happy and she said they were busy so either I could pick up or they could deliver in * hours. I said I couldn’t pick up and * hours is too long since the pizza was for the kids and it would be past bedtime. I asked if I could be refunded of the food that was wrong and not delivered. She got a huge attitude and said I’ll just cancel your order. I said I could pay for what was delivered and correct. But she said I can’t do that and said clearly you’re not happy so it will be refunded to you..then she hung up. We have had issues at this place in the past and decided to give it a try again. We are very disappointed. This manager was very disrespectful. The delivery person was very kind and said he would do his best to fix it. But I needed to call.
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Pizza Hut

Customer service issue
Reported by GetHuman-dnlolgui
Nov 28th, 2018 - 9 mons ago
I have an issue with Pizza Hut too
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Seen by 20 customers so far
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Timeline
GetHuman-dnlolgui started working on this issue
Nov 28th, 2018 6:05pm