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PhonePe Customer FAQ

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What is PhonePe's Phone Number?

The question we are asked most often is about how to talk to PhonePe customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about PhonePe customer service, get an answer now.

Recent PhonePe Customer Questions

kya mein apne phone pay se vendor ko payment kar sakta hu

Haan, aap apne PhonePe se vendor ko payment kar sakte hain. PhonePe app mein, aap "To Contact" option choose karke vendor ka mobile number ya UPI ID enter karke payment bhej sakte hain. Aap QR code scan karke bhi direct payment kar sakte hain. Iske alaawa, aap "To Account" option choose karke bank details se bhi payment kar sakte hain. PhonePe se payment karna secure aur easy hai.
Asked May 27, 2024 8:56 AM

QR code ko scan karne me you can't make payment this merchant likha aa raha hai

This error typically appears when the merchant's QR code you are trying to scan is not linked with the PhonePe platform. It could also mean that there's an issue with the merchant's PhonePe account. Alternatively, it may be due to an error with your PhonePe app. Try to restart the app, or reinstall it if the issue persists. Please note that only registered businesses with a valid PhonePe for Business app can accept payments with PhonePe. If you still can't make payment, we suggest getting in touch with the merchant directly or trying another method of payment.
Asked May 24, 2024 9:56 AM

QR code me Paisa transfer nahi ho raha hai

PhonePe par QR code ke madhyam se paise transfer karna samanya taur par sidha aur samanya prakriya hoti hai. Yadi aapko isme samasya a rahi hai, to kai baar ye connection issues, temporary server problems ya aapke Bank ke end par koi samasya ke karan ho sakta hai. Aap application ko punah shuru karke dekhein ya apne internet connection ki jaanch karein. Dhyan dein ki QR code thik se scan ho raha ho aur aapka payment source (jaise ki aapka bank account) sahi dhang se PhonePe app se joda hua hai. Yadi yah samasya fir bhi bani rehti hai, to hum aapko salah denge ki aap iska samadhan paane ke liye PhonePe customer support se sampark karein.
Asked May 24, 2024 9:48 AM

Rental payment not credited in my account

We're sorry to hear that you're having trouble with your rental payment on PhonePe. Payments on PhonePe usually reflect instantly, but in some cases, it can take up to 3 working days depending on the receiving bank or issues with inter-bank transactions. Make sure to check your bank account after this period. If the problem persists after this timeframe, it could be due to a variety of reasons such as incorrect bank details or technical issues. If the issue persists, please follow the in-app instructions to report the problem to our support team who are always on hand to assist you.
Asked May 23, 2024 11:08 AM

My account debited but not credited to

In cases where your account is debited but the amount is not credited to the intended recipient, it's often due to temporary network issues. Rest assured, your amount will be auto-refunded to your bank account within 1-3 business days as per the bank's policy. If it doesn't happen automatically, please reach out to PhonePe customer service through the contact link provided on this page. Please ensure you have the transaction ID ready to expedite the process.
Asked May 19, 2024 2:02 AM

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