The Last month or so, we have had delivery problems. Missed papers. We've called and...

GetHuman-suebook's customer service issue with Philadelphia Inquirer from October 2018

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The issue in GetHuman-suebook's own words
The Last month or so, we have had delivery problems. Missed papers. We've called and called and get put on*hold for ** or ** minutes and then they say they will fix the problem, and it's good for several days and then we start to get missing papers again. I can never talk to a person for at*least ** minutes, and I get no satisfactory answers!. We like our papers early in the mornng not at * o'clock. We've been *-day a week customers for over ** years.
GetHuman-suebook did not yet indicate what Philadelphia Inquirer should do to make this right.
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How GetHuman-suebook fixed the problem
Voice mail. I did not want to wait on the phone. I lied and said it only happened today, but that's the only way to get a paper*brought out today. Otherwise, they put you on hold
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Philadelphia Inquirer

Customer service issue
Reported by GetHuman-suebook
Oct 20th, 2018 - a mon ago
I have an issue with Philadelphia Inquirer too
Fixed
GetHuman-suebook shared how to fix
Seen by 7 customers so far
Similar issue to 832 others
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Timeline
GetHuman-suebook started working on this issue
Oct 20th 1:05pm
GetHuman-suebook confirmed the issue is fixed. Hooray!
Oct 20th 1:06pm