The Last month or so, we have had delivery problems. Missed papers. We've called and...
GetHuman-suebook's customer service issue with Philadelphia Inquirer from October 2018
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The issue in GetHuman-suebook's own words
The Last month or so, we have had delivery problems. Missed papers. We've called and called and get put on*hold for ** or ** minutes and then they say they will fix the problem, and it's good for several days and then we start to get missing papers again. I can never talk to a person for at*least ** minutes, and I get no satisfactory answers!. We like our papers early in the mornng not at * o'clock. We've been *-day a week customers for over ** years.
GetHuman-suebook did not yet indicate what Philadelphia Inquirer should do to make this right.
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How GetHuman-suebook fixed the problem
Voice mail. I did not want to wait on the phone. I lied and said it only happened today, but that's the only way to get a paper*brought out today. Otherwise, they put you on hold
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