I’ve been a customer of Peapod for over * years spending upwards of $*** a month for al...

GetHuman1902748's customer service issue with Peapod from January 2019

3 views | 235 similar | 0 following
Help with my Peapod issue
First: share to improve GetHuman1902748's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1902748's next move: call Peapod.
The best way to get your problem resolved is to tap the button below to start calling Peapod. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1902748 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman1902748's own words
I’ve been a customer of Peapod for over * years spending upwards of $*** a month for all of my grocery needs but I think today will be my last order as I have been inconvenienced for the last time. **There has to be something more you guys can do for out of stock items that the customer is expecting such as giving every item a replacement option. I’ve had this happen quite a few times but the last two times have been awful and my last order in particular is the last straw. **To be specific, on my order (ID a*********) I bought seven bushels of kale and none will be delivered and there was no replacement option. That’s a real problem because I was going to use that kale for juicing. Without the kale, all of the lemons, carrots, apples, apple juice, ginger, spinach, cucumbers, and celery that I bought in this order is essentially useless now and a big waste of money. I can not afford that. I can deal with all of the other issues over the years that I don’t even bother to complain about like the torn bags of bread that expose the bread to air and dries it out before I can even use it, the bananas that go brown within a day, and the potato chips that have been crushed. Those things I don’t even bother to call or write customer service about even though I should. But I have had it with this out of stock issue because this one is really damaging. Just thought you guys should know.

GetHuman1902748 did not yet indicate what Peapod should do to make this right.

How GetHuman1902748 fixed the problem

We are waiting for GetHuman1902748 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Peapod's attention and get better help faster. Tap below to get started.
Having Peapod issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1902748 fixes it.
This email address isn't valid

Peapod

Customer service issue
Reported by GetHuman1902748
Jan 5th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 235 others
0 customers following this

Timeline

GetHuman1902748 started working on this issue
Jan 5th, 2019 1:26pm

Free Moving Concierge

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies