Payoneer Customer FAQ

If you're unable to sign into your Payoneer account because it's blocked, it's best to immediately contact Payoneer's Customer Care team directly. The team can assist you with verifying your information to regain access to your account. Provide as much detail as possible about your situation to expedite the recovery process. Please note that for your security, Payoneer may temporarily block accounts that detect unusual or suspicious activity.

Your Payoneer balance could be disabled for several reasons such as if Payoneer suspects any fraudulent activity, compliance issues, or you have violated any of their terms of service. It might also happen if you need to update your account information or verify your identity. Often, Payoneer will send you an email detailing the problem and offering steps to resolve it. It's important to check your email and respond to any communications from Payoneer. If you didn't receive such communication, it would be best to contact Payoneer's customer support to get more information on your account status. Always ensure to comply with all of Payoneer's rules and regulations to prevent account difficulties in the future.

We're sorry, but as an FAQ guide, we don't have the ability to directly assist with approving invoices sent to the Payoneer Verification Center. Please ensure that all the information included on the invoice is correct and clear. Also, ensure that all requested documents have been uploaded, as this will speed up the approval process. Typically, approval can take anywhere from a few minutes to a few days depending on the specifics. If you're having difficulty, it might be helpful to reach out to Payoneer's customer service for further assistance.

Ci dispiace sentire che i tuoi fondi non sono arrivati sul tuo conto bancario. Ci potrebbero essere diversi motivi, come dettagli del conto bancario errati, ritardi nella banca ricevente o problemi con il trasferimento stesso. Solitamente, i fondi arrivano entro 2-5 giorni lavorativi, ma potrebbe richiedere più tempo a seconda del paese e della banca. Se i fondi non sono arrivati dopo un periodo di tempo ragionevole, ti consigliamo di controllare i dettagli del tuo conto bancario su Payoneer e verificare che tutto sia corretto. Se tutti i dettagli sono corretti, potrebbe essere necessario contattare Payoneer per una ulteriore assistenza. Ricorda che Payoneer è impegnato a fornire un servizio affidabile e sicuro.

We're unable to directly check the status of your Payoneer account. Approval status can be typically found in the email you provided during registration. Payoneer usually sends an email once the account has been reviewed and either approved or denied. If you've recently applied and have not received any communication, check your spam or junk folder. If you’re still unsure, you can directly log into your Payoneer account to check for any updates or notifications. Remember, approval typically takes several business days.