I got a new phone and am now locked out of paycheck flex and patched time from trying...

GetHuman1334281's customer service issue with Paychex from October 2018

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The issue in GetHuman1334281's own words
I got a new phone and am now locked out of paycheck flex and patched time from trying username too many times. I need to be able to reset username and password on both accounts.
GetHuman1334281 did not yet indicate what Paychex should do to make this right.
I have an issue with Paychex too
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Paychex

Customer service issue
Reported by GetHuman1334281
Oct 12th, 2018 - 2 mons ago
I have an issue with Paychex too
Not resolved
Seen by 9 customers so far
Similar issue to 35 others
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Timeline
GetHuman1334281 started working on this issue
Oct 12th 7:13pm