PayPal Customer Service Issues

Regarding the recent notification about my expired card in my PayPal account: I am experiencing difficulties updating my card information as instructed in the message. I am currently unable to log in to my PayPal account despite using the correct credentials. I have tried all the suggested options and have not been successful in accessing my account to make the necessary updates. Additionally, I would like to clarify that my preferred payment method is through a bank account (ECCU) on file, not a credit card. There seems to be an error in the contact number provided for the Quick security check process. The number listed does not match my location; the correct numbers should be [redacted]89 or [redacted]9 for UAE. I kindly request your prompt assistance in resolving this issue so that I can regain access to my account. If possible, please provide an alternative telephone number for direct contact. Thank you for your attention to this matter. Best regards, SR

I created a Pal Pal business account for my business "Things I Love Lawn Signs" using my personal email address without considering my other accounts associated with it. I urgently need to remove "[redacted]" from this Pay Pal account. My business partner and I will provide a new email address for the account next week. I have realized I cannot use my personal Pay Pal account due to the email association. The agent did mention that I wouldn't be able to use my personal account with that email when I signed up, but I was caught up in the moment. Learning as I go! Please assist. -John E. [redacted]

I have had a restricted account for four days now, and I feel like PayPal is taking a long time to resolve the issue. My friend sent me $80 on December 2nd, and when I added my debit card to the account, it flagged it as a questionable card. There was a message stating that the credit/debit card added was suspicious. Even after verifying the card and my state ID, PayPal only verified the ID. I am eager to receive the money, and once I do, I do not plan to continue using PayPal. This whole situation has left me feeling frustrated and dissatisfied as a customer.

I purchased an Emelia TV stand with a fireplace on December 3 and paid through PayPal. On the same day, I received notifications that it was shipped, out for delivery, and delivered within an hour or two. I have tried to contact the seller with two emails but have not received a response. I also attempted to reach out to a customer service representative at PayPal, unfortunately, without any success. I would greatly appreciate speaking to a live person rather than receiving emails.

I've been trying to contact PayPal for the past two days through email, chat, calls, and Facebook, but haven't received any response. I am currently suffering from severe illness due to the coronavirus, and my friends are sending me money for my prescriptions. Despite resolving limitations on my account recently, I am unable to transfer the money to my bank account. It's crucial that I have access to my account to complete the transfer tonight, as it's a matter of urgency for my health.

I attempted to send money through Remitly, but after the recipient checked a couple of hours later, it still showed as pending. I contacted Remitly to cancel the transfer. However, when I checked my PayPal account for the refunded money, it wasn't there. I urgently need access to these funds due to an emergency. Could you please ensure the money is returned to my card from the pending activity that was canceled?

Sir/Madam, I am Riya V. I had a pending payment release, but there was an issue with the delivery three months ago. The postman gave the draft to someone with the same name as mine. I contacted the post office in my hometown, and they informed me that someone else received the draft. I visited that person's house on December 4th to collect my draft, but it was too late, and now the draft has expired. I kindly request a new draft to be issued to resolve this problem. Thank you.

I recently made a transaction on Remitly sending money to someone. The recipient checked a few hours later, but the transaction was still pending, so I contacted Remitly to cancel it. After the cancellation, I checked my PayPal account, but the refunded money hasn't appeared on my card. This is the only money I have, and I urgently need it refunded and back in my account. I would greatly appreciate your prompt attention to this matter as it is an emergency. Thank you for your help. Sincerely, A.S.

I updated my email address on PayPal due to a move and provider change. Since then, I've been unable to log in as PayPal claims my password is incorrect. After following the password reset link twice, I still can't access my account. When attempting to reach out to PayPal using their alternative contact options, the only listed method is via a cell number I no longer use. Despite verifying my current number matches PayPal's records, I'm unable to get through as they're not currently accepting calls. This predicament has left me unable to access the resolution center to seek assistance. How can I effectively communicate with PayPal to resolve this issue?

I placed an order for three chunky knit blankets on November 25th from Galaxy e business. Unfortunately, the status still shows as not shipped. I have attempted to email them multiple times without receiving any response. There is no phone number provided for me to reach out to anyone for assistance. The payment has already been processed and cleared my bank account. I am concerned about receiving the blankets in time for Christmas and would like to inquire about the current status of my order.

I am having trouble logging into my account. The email attached to my account is invalid, making it impossible for me to receive any information sent there. Whenever I attempt to log in, I am prompted with a security puzzle that, once solved, leads me to another puzzle for entering my password. This cycle repeats and loops back to the email verification stage. I am unable to successfully access my account due to this ongoing issue.

I haven't received an item I ordered back on Nov 15, [redacted]. My receipt number is 0[redacted]9-[redacted]. I got an email from [redacted] confirming the order with MelinaWarehouse for a Lego City Ski Resort kit costing $61.99 USD. There is no charge reflected on my card, and I can't find any contact information for the merchant. I'm not sure if this is a scam, and I'm considering cancelling the order. I placed the order as a guest via PayPal with my credit card. If needed, I can provide a copy of the order confirmation. Thanks, J.S.

I opened Acct #1 a few years back. Recently, I resumed playing games and unknowingly ended up with a separate account created by Paypal, neglecting my original account. I eventually realized that my winnings were not being directed to Acct #1. This marks the fourth attempt to consolidate the accounts. It is crucial that the winnings from the second account are transferred promptly as I need the funds for the car I am picking up today. It is urgent that this matter is resolved expediently. Thank you.

Hello, this is Mr. Angel Sanchez following up for the second time regarding the Gear Outdoor Wifi Camera purchase for $26.46. I previously emailed about this matter but have not received a response yet. I am seeking a $26.46 credit to be applied to my account. The store where the transaction took place needs to process this credit accordingly. I hope this can be promptly resolved without further delay. Your attention to this matter is greatly appreciated. Thank you. - ASM

I received an email today with the subject line "It's Official: Your PayPal Order Has Been Placed." The transaction number mentioned is [redacted], and the email states that I exchanged 1 Bitcoin for $[redacted].95. However, I am unfamiliar with Bitcoin and did not initiate this transaction. The email provided a phone number, [redacted], for any disputes, which seems suspicious as it is not PayPal's official contact information. I am concerned that my account may have been compromised and would like to seek assistance from a representative.

This is the second time my bank transfer has been delayed for 24-72 hours. Waiting this long is causing financial strain. The funds are essential for housing and food. I urgently need the money released to my bank account or refunded to the sender. I have already completed the identity verification by submitting my ID and sending a selfie promptly. Assistance is greatly appreciated!

I have never used PayPal and do not wish to. I am trying to track my order on Etsy but I am not getting any help from Etsy, the seller, or PayPal. I am being asked to subscribe to PayPal, but I do not want to join. I am unsure why PayPal is involved, and it seems to be connected to Etsy. I am unable to contact Etsy, and the email from the seller appears to be fraudulent.

I am currently unable to log in to my PayPal account due to the new PDS2 regulations. A verification screen is prompting me to input a code, but I do not have a mobile phone, only a fixed telephone line. To reach the helpdesk, I need to log in first, creating a frustrating stalemate that is not customer-friendly. Perhaps a solution via email could resolve this issue easily. Thank you in advance for your assistance. Best regards, Ron from The Netherlands.

I need help with Paypal España. Every time I try to log in, I receive a message stating, "We are sorry but we have not been able to confirm who you are." Despite entering the code sent to my email three times, I continue to face this issue. They also requested the last numbers of my bank card, which makes me uneasy. The inability to access my account is hindering me from filing complaints. I have been stuck navigating through various pages of Paypal for two days with no progress. I am desperate for a resolution. Is there an external complaints department that I can reach out to for assistance?

I do not use a mobile phone; however, PayPal has my landline number on file. PayPal recently implemented a dual verification system for logging in, where they are supposed to call me to provide a code sent via email. Despite this, I do not receive any phone calls for verification. When I attempt the alternate verification method, I am redirected to the same page repeatedly. In addition to this issue, PayPal is currently holding approximately £[redacted] of my funds that I am unable to access.