My account was limited on paypal and they requested some information. I sent all the ne...

GetHuman-thiaann's customer service issue with PayPal from September 2020

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The issue in GetHuman-thiaann's own words
My account was limited on paypal and they requested some information. I sent all the needed information, then the next day received an email saying they completed their review, and my account was returned to regular standing. However, when I try to transfer my money to my bank, as I've been trying to do for two days, it still says "We couldn't complete this at this time". I have gone through every single possible avenue they provide for customer support and it appears to be physically impossible, apparently against the laws of nature, to contact a real person at paypal. I'm messaging them on twitter, using the message system, using the community help feature, using the email, calling every number I can find and NOBODY WANTS TO HELP ME. I just want to know if there's anything else that needs to be done or if I just need to wait longer, if there was a mistake on their end since they said it's back to regular standing but it is OBVIOUSLY, CLEARLY NOT SO I'M AFRAID IF THEY THINK THEY LIFTED THE LIMITATIONS BUT ACCIDENTALLY DIDN'T, THEN I'LL BE LIMITED FOREVER

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PayPal

Customer service issue
Reported by GetHuman-thiaann
Sep 25th, 2020 - 2 years ago
Not resolved
Seen by 28 customers so far
Similar issue to 36859 others
0 customers following this

Timeline

GetHuman-thiaann started working on this issue
Sep 25th, 2020 4:57pm