I want to request a refund from Paypal concerning (Crotchdart) fraudulent based compan...

GetHuman5209367's customer service issue with PayPal from August 2020

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The issue in GetHuman5209367's own words
Order a sewing machine ... I want to request a refund from Paypal concerning (Crotchdart) fraudulent based company in China. I ordered a sewing machine, never received, filed a claim with my bank. The bank has now taken $**.** out of my account for a sewing machine I don't have. Through documentation, the post office confirmed they did not deliver to me and I did not receive the sewing machine but It was returned to Crotchdart! I would like to request Paypal refund my money.
This is a dishonest company flagged in internet and BBB
They could make this right by refunding my money.
I don't understand this question. I have never been a customer of Crotchdart. This was a first time order.
I have tried calling Crotchdart. The phone number is incorrect and so is the email!
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PayPal

I ordered a sewing machine
Customer service issue
Reported by GetHuman5209367
Aug 28th, 2020 - 6 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 33442 others
0 customers following this
Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in

Timeline

GetHuman5209367 started working on this issue
Aug 28th, 2020 9:31pm