I ordered a handle for a Sonicare electric toothbrush on, I believe, June *, it arrived...

GetHuman-ardisjam's customer service issue with PayPal from June 2019

Help with my PayPal issue
The issue in GetHuman-ardisjam's own words
I ordered a handle for a Sonicare electric toothbrush on, I believe, June *, it arrived as promised on June *, in an unmarked cardboard carton, no invoice included so I did not know who had sent it. My husband and I started using it until it stopped working * weeks later. Since then I have been calling several different numbers ,including Get Human receiving call backs from NO ONE! Since I didn't know who had sent the product until I received my Visa bill, then I called MeerKite Inc. several times, leaving messages. Absolutely NO reponse. All I want is a replacement handle for series E toothbrush. A handle that works for more than * weeks. OR I want a credit to m Visa account and Paypal has the number obviously, since they charged my Visa card. What more am I supposed to do in order to finalize this run-around-circus that I don't find humorous What a way to run a business!!! Ardis Jamison

GetHuman-ardisjam did not yet indicate what PayPal should do to make this right.

How GetHuman-ardisjam fixed the problem
I spent many hours and about * weeks phoning every number I could find for PayPal, eBay, and Meerkite, Inc, the company who sent the item I ordered. It only worked * weeks. Finally, and I don't know how, I happened to speak to a PERSON, and in a short time it was settled after filing a claim. Now I supposed to be sent a replacement and refunded the $$ to my credit card. What a struggle!!!!!!!!!
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PayPal

Customer service issue
Reported by GetHuman-ardisjam
Jun 24th, 2019 - a year ago
Fixed
GetHuman-ardisjam shared how to fix
Seen by 59 customers so far
Similar issue to 42908 others
0 customers following this
Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in

Timeline

GetHuman-ardisjam started working on this issue
Jun 24th, 2019 10:26pm
GetHuman-ardisjam indicated the issue is not fixed yet.
Jun 26th, 2019 4:08am
GetHuman-ardisjam indicated the issue is not fixed yet.
Jun 26th, 2019 7:08pm
GetHuman-ardisjam indicated the issue is not fixed yet.
Jun 26th, 2019 7:19pm
GetHuman-ardisjam indicated the issue is not fixed yet.
Jun 26th, 2019 7:19pm
GetHuman-ardisjam confirmed the issue is fixed. Hooray!
Jun 27th, 2019 11:20pm

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