Subject: Re: Your PayPal claim (Case ID PP-D-********) has been denied**Dear Sir *I fin...

GetHuman-dibent's Dispute a Charge issue with PayPal from June 2019

Help with my PayPal issue
First: share to improve GetHuman-dibent's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-dibent may need:
Email, phone number, Name, last 4 digits of Social Security Number, ability to receive access code, and account log in
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-dibent's own words
Subject: Re: Your PayPal claim (Case ID PP-D-********) has been denied**Dear Sir *I find this response both amazing and unacceptable. You know that the site is a SCAM site and that the product is unlikely to ever arrive and that if it does it will be a cheap, **** imitation, nothing like what was proposed.*All you are doing is protecting fraudulent sales and you must know this. You are not protecting your costumers.*Would you now please advise me as to what action you expect me to take to rectify your reprehensible inactions.*In the mean time my husband will pursue the stopping of payment to PayPal for this item.*I cannot cannot believe that a firm like you would actively protect fraudulent scammers as all you need to do is no better research than reading Google.*I would also like to point out that you would not have transmitted the payment by the time I had talked to your employee. Something I am sure the ACCC would be interested in.*BDBent**Sent from my iPad**On * Jun ****, at *:** pm, "*****@***.com" ******@***.com* wrote:*******Dear Beverly Bent,**We reviewed the claim(s) you filed on ** May ****. Unfortunately, we had to deny your claim(s). This decision was made because this transaction was not unauthorised.**We're sorry for any problems you may have experienced with the transaction(s).**To learn more about how your purchases are protected, how we investigate claims and PayPal Buyer Protection, simply click Legal at the bottom of any PayPal page.**Case details**Case ID: PP-D-*********Transaction amount: $***.** USD*Dispute amount: $***.** USD*Your transaction ID: *NP*****R*******Y*Transaction date: ** May *****Sincerely,**PayPal

GetHuman-dibent did not yet indicate what PayPal should do to make this right.

How GetHuman-dibent fixed the problem

We are waiting for GetHuman-dibent to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get PayPal's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having PayPal issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

PayPal

Dispute a Charge issue
Reported by GetHuman-dibent
Jun 3rd, 2019 - 2 years ago
Not resolved
Seen by 55 customers so far
Similar issue to 41039 others
0 customers following this

Timeline

GetHuman-dibent started working on this issue
Jun 3rd, 2019 2:39am
GetHuman-dibent indicated the issue is not fixed yet.
Jun 7th, 2019 1:17am
GetHuman-dibent indicated the issue is not fixed yet.
Jun 7th, 2019 1:17am