Subject: Re: Your PayPal claim (Case ID PP-D-********) has been denied**Dear Sir *I fin...
GetHuman-dibent's Dispute a Charge issue with PayPal from June 2019
Help with my PayPal issue
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Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-dibent's own words
Subject: Re: Your PayPal claim (Case ID PP-D-********) has been denied**Dear Sir *I find this response both amazing and unacceptable. You know that the site is a SCAM site and that the product is unlikely to ever arrive and that if it does it will be a cheap, **** imitation, nothing like what was proposed.*All you are doing is protecting fraudulent sales and you must know this. You are not protecting your costumers.*Would you now please advise me as to what action you expect me to take to rectify your reprehensible inactions.*In the mean time my husband will pursue the stopping of payment to PayPal for this item.*I cannot cannot believe that a firm like you would actively protect fraudulent scammers as all you need to do is no better research than reading Google.*I would also like to point out that you would not have transmitted the payment by the time I had talked to your employee. Something I am sure the ACCC would be interested in.*BDBent**Sent from my iPad**On * Jun ****, at *:** pm, "*****@***.com" ******@***.com* wrote:*******Dear Beverly Bent,**We reviewed the claim(s) you filed on ** May ****. Unfortunately, we had to deny your claim(s). This decision was made because this transaction was not unauthorised.**We're sorry for any problems you may have experienced with the transaction(s).**To learn more about how your purchases are protected, how we investigate claims and PayPal Buyer Protection, simply click Legal at the bottom of any PayPal page.**Case details**Case ID: PP-D-*********Transaction amount: $***.** USD*Dispute amount: $***.** USD*Your transaction ID: *NP*****R*******Y*Transaction date: ** May *****Sincerely,**PayPal
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