I registered my paypal account few days ago. I filled the form on online with all detai...

GetHuman-wairimuf's customer service issue with PayPal from November 2018

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Help with my PayPal issue
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The issue in GetHuman-wairimuf's own words
I registered my paypal account few days ago. I filled the form on online with all details required. I received money on Friday night, tried to link my PayPal account with my M-PESA account but I was told the * accounts belong to different people but they are both mine. The only difference my M-PESA name is Frasiah Irungu and my PayPal account name is Frasiah Wairimu.My names as they appear on my ID is Frasiah Wairimu Irungu. Now I wanted to send the money in my PayPal account to someone else since I can't do with my M-PESA account, then I make changes so that my names can be the same in * accounts.i send ** dollars to test the account and it was successful. When I tried to send the rest of the money my request was declined. I was told it's for security reasons. Please tell help me because am confused and my kids might sleep hungry. If there's any documents for me to prove it's my account please tell me. Am in Kenya, my phone no. *************.my email address *****@***.com will be waiting for your call. **Thanks in advance. **Regards, **Frasiah

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PayPal

Customer service issue
Reported by GetHuman-wairimuf
Nov 4th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 20168 others
0 customers following this

Timeline

GetHuman-wairimuf started working on this issue
Nov 4th, 2018 9:43am