Customer service needs help -- asking me how I fixed the problem is not customer service.

GetHuman-leeberge's customer service issue with PayPal from September 2018

23 views | 15561 similar | 0 following
Help with my PayPal issue
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The issue in GetHuman-leeberge's own words
Got * email notices of payments sent for items NOT purchased through PayPal. Sent to:* *) Getonline Ltd (AuthSMTP) - $**** *) Aliexpress Shopping LLC - $****Get me off this fraud scheme!!!!!!! Better yet, cancel my PenPal account. Will contact state Attorney General fraud agency.
Surely you have a process showing payments from PenPal which are a fraud and then notifying customer. If not, you need one.
And how am I going to fix it. This is still a stupid question - if could fix it I wouldn't need your help. Now, send me a statement that my PenPal account is cancelled. !!!!!!!!!!!!!!
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PayPal

Customer service issue
Reported by GetHuman-leeberge
Sep 17th, 2018 - 2 years ago
Fixed
Seen by 23 customers so far
Similar issue to 15561 others
0 customers following this
Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in

Timeline

GetHuman-leeberge started working on this issue
Sep 17th, 2018 3:10pm
GetHuman-leeberge indicated the issue is not fixed yet.
Sep 18th, 2018 3:40pm
GetHuman-leeberge indicated the issue is not fixed yet.
Sep 18th, 2018 3:44pm
GetHuman-leeberge indicated the issue is not fixed yet.
Sep 18th, 2018 3:44pm
GetHuman-leeberge indicated the issue is not fixed yet.
Sep 18th, 2018 3:46pm
GetHuman-leeberge indicated the issue is not fixed yet.
Sep 18th, 2018 4:00pm

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