Won't let me add money and won't tell me why

GetHuman1009946's customer service issue with PayPal from August 2018

14 views | 11720 similar | 0 following
Help with my PayPal issue
Next: our robot will wait on hold for GetHuman1009946 to get a PayPal rep on the line!
Always use the GetHuman Phone to call PayPal. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman1009946's own words
Add money ... I can't believe how ROTTEN your customer service was to me tonight. I was kept on hold for almost TWO hours and then your hateful customer service rep transferred me to a number that said "our offices are currently closed." After I waited for almost TWO HOURS. I am trying to add money from my bank account to my paypal account and keep getting a message that says "there is a problem adding money, if you need help contact us" so I clicked "contact us" and got a worthless message saying that the "resolution center is undergoing maintenance." So I called the number and got a live person who was utterly UNHELPFUL. She put me on hold for ** minutes and then transferred me to another person who was UTTERLY worthless and asked me the same question FOUR times. Then HE put me on hold for ** minutes and then without telling me, transferred me to a number that said "our offices are closed, call back tomorrow." I am too disgusted for words. YOU put the problem message on my account. YOU need to tell me why. I HAVE to be able to use my account. This is NOT acceptable.
They refused to tell me why l am not allowed to add money and then kept me on hold for hours before transferring me to a RECORDING!
Take the block off my account!
I work online and buy everything on line and use paypal all the time and don't deserve this
I can't do anything without they're help and they won't help.
How GetHuman1009946 fixed the problem

We are waiting for GetHuman1009946 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get PayPal's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having PayPal issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1009946 fixes it.
This email address isn't valid

PayPal

paypal
Customer service issue
Reported by GetHuman1009946
Aug 19th, 2018 - 5 years ago
Fixed
Seen by 14 customers so far
Similar issue to 11720 others
0 customers following this
Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in

Timeline

GetHuman1009946 started working on this issue
Aug 19th, 2018 2:10am
GetHuman1009946 indicated the issue is not fixed yet.
Aug 19th, 2018 3:11am
GetHuman1009946 indicated the issue is not fixed yet.
Aug 19th, 2018 3:16am
GetHuman1009946 indicated the issue is not fixed yet.
Aug 19th, 2018 3:31am
GetHuman1009946 shared this issue with your circles on Google+
Aug 19th, 2018 3:32am
GetHuman1009946 indicated the issue is not fixed yet.
Aug 20th, 2018 3:46am
GetHuman1009946 indicated the issue is not fixed yet.
Aug 20th, 2018 3:47am
GetHuman1009946 indicated the issue is not fixed yet.
Aug 22nd, 2018 1:54pm
GetHuman1009946 indicated the issue is not fixed yet.
Aug 22nd, 2018 1:54pm