Won't let me add money and won't tell me why

GetHuman1009946's customer service issue with PayPal from August 2018

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The issue in GetHuman1009946's own words
Add money ... I can't believe how ROTTEN your customer service was to me tonight. I was kept on hold for almost TWO hours and then your hateful customer service rep transferred me to a number that said "our offices are currently closed." After I waited for almost TWO HOURS. I am trying to add money from my bank account to my paypal account and keep getting a message that says "there is a problem adding money, if you need help contact us" so I clicked "contact us" and got a worthless message saying that the "resolution center is undergoing maintenance." So I called the number and got a live person who was utterly UNHELPFUL. She put me on hold for ** minutes and then transferred me to another person who was UTTERLY worthless and asked me the same question FOUR times. Then HE put me on hold for ** minutes and then without telling me, transferred me to a number that said "our offices are closed, call back tomorrow." I am too disgusted for words. YOU put the problem message on my account. YOU need to tell me why. I HAVE to be able to use my account. This is NOT acceptable.
They refused to tell me why l am not allowed to add money and then kept me on hold for hours before transferring me to a RECORDING!
Take the block off my account!
I work online and buy everything on line and use paypal all the time and don't deserve this
I can't do anything without they're help and they won't help.
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PayPal

paypal
Customer service issue
Reported by GetHuman1009946
Aug 19th, 2018 - 3 years ago
Fixed
Seen by 9 customers so far
Similar issue to 11720 others
0 customers following this
Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in

Timeline

GetHuman1009946 started working on this issue
Aug 19th, 2018 2:10am
GetHuman1009946 indicated the issue is not fixed yet.
Aug 19th, 2018 3:11am
GetHuman1009946 indicated the issue is not fixed yet.
Aug 19th, 2018 3:16am
GetHuman1009946 indicated the issue is not fixed yet.
Aug 19th, 2018 3:31am
GetHuman1009946 shared this issue with your circles on Google+
Aug 19th, 2018 3:32am
GetHuman1009946 indicated the issue is not fixed yet.
Aug 20th, 2018 3:46am
GetHuman1009946 indicated the issue is not fixed yet.
Aug 20th, 2018 3:47am
GetHuman1009946 indicated the issue is not fixed yet.
Aug 22nd, 2018 1:54pm
GetHuman1009946 indicated the issue is not fixed yet.
Aug 22nd, 2018 1:54pm

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