I filed an appeal and you keep closing it out saying the seller provided tracking infor...

GetHuman993330's customer service issue with PayPal from August 2018

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The issue in GetHuman993330's own words
I filed an appeal and you keep closing it out saying the seller provided tracking information. Well no **** but we have been fighting this because we never got the item. No one signed for the item, it states it was left, left where? We don’t know where for sure they left it, we were away on vacation, it could have been stolen or never left at all and the shipper is saying they left it. We filed a police report for the missing item. PayPal still refuses to issue us a refund because the seller provided a tracking number. Well wr have filed numerous reports and contacted the seller numerous times stating we never received the item and filed a police report and provided PayPal with that information. PayPal should refund our money. Case number: PP-***-***-***-***
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PayPal

Customer service issue
Reported by GetHuman993330
Aug 15th, 2018 - a yr ago
I have an issue with PayPal too
Not resolved
Seen by 2 customers so far
Similar issue to 10946 others
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Timeline
GetHuman993330 started working on this issue
Aug 15th, 2018 1:47am