Astrid**On Wednesday * August I received the following email from pay-pal:**Dear George...
GetHuman969665's customer service issue with PayPal from August 2018
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The issue in GetHuman969665's own words
Astrid**On Wednesday * August I received the following email from pay-pal:**Dear George Satsias,**We've rejected* your unauthorised payment claim. Your account records show that you signed up for a subscription with Badoo on Aug *, **** and there has been no unauthorized access of your PayPal account.**We cancelled this subscription for you, but we won't be reimbursing you for this payment. You may contact the recipient to enquire about a refund.**Please be aware that there may be other billing agreements set up on your account. You can go to your Profile to view*cancel them.**Yours sincerely,*Astrid*PayPal**Please don't reply to this email. This mailbox isn't monitored and you won't receive a response. For assistance, go to our website and click 'Contact'.**If reimbursement could not be made it is absolutely laughable if not asinine to have cancelled the subscription. For If a mistake was made on my behalf, it seems the most obvious thing to do is leave the subscription as is, Now, what PayPal has effectively done is basically declined to reimburse, but also cancelled the subscription. If the reimbursement could not be made for whatever reason, it seems that the subscription should be left alone. What you have effectively done is cancel a subscription that I've paid for. Is there any logic behind this? Of course there isn't. Your customer has lost not only his money (fair enough), but also the subscription. For heavens sake, restart the subscription that I have paid for rather than effectively barring me from something I have paid for. Please do this immediately. Display the due respect to one of your customers and show that your customer service dept. works rationally.
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