I would like to open a discrimination case against PayPal regarding the limitation and...
GetHuman-lalitabl's customer service issue with PayPal from June 2018
Help with my PayPal issue
The issue in GetHuman-lalitabl's own words
I would like to open a discrimination case against PayPal regarding the limitation and closing of my account. I believe that my account was closed for reasons stated outside of the User Agreement. The product that I sold was purchased OTC at a licensed farmers market without a prescription and have receipts and statements showing this. At the time of placing the product on Ebay for sale, I was unaware that this product violated any of the terms stated in the Agreement. I spoke to several people via phone regarding this product and not once did any of the representatives inform me that this product was violating any terms. My funds are being held due to reasons stating that I violated this agreement because of potential chargebacks. All of the items that were sold were eligible for the sellers protection because it was stated in the content of each item. The chargeback agreement states that If a transaction is eligible, PayPal may cover the refund and any accompanying fees. So with that being said, I would not have been responsible for chargebacks on products if this were to happen. All items were shipped and processed as well as received with tracking information as asked. So lawfully, my funds are not subject to being held. The product that I was selling was and still is being sold through Ebay with supported payment options from PayPal. I fell as though my account was subject to discrimination, which is the unjust or prejudicial treatment of different categories of people or things, especially on the grounds of race, age, or ***. Maybe because I was a young African American female customer. If PayPal does not want my business that is fine, but I would like my funds released so that I can move on with my business if I choose to. I would like to have this matter resolved as quietly and easily as possible. If it cant be, I would be forced to open up a discrimination law suit against PayPal. Its not right to close a persons account when they unknowingly violated any policy that is not stated in the User Agreement. The email I received said that "Under the Paypal Acceptable Use Policy, PayPal may not be used for the sale of prescription drugs that violate applicable law or industry regulations or for products that present a risk to consumer safety. etc" this is not stated in the User Agreement as the email says. I have read it over thoroughly and this is not there.
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