I ordered a tv box from Icoolgadgets.com. It was delivered quite a bit later than promi...

GetHuman636359's customer service issue with PayPal from April 2018

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The issue in GetHuman636359's own words
I ordered a tv box from Icoolgadgets.com. It was delivered quite a bit later than promised. When the package did arrive I refused it and returned it. I have contacted Icoolgadgets many times thru email thru paypal. The last response was from Ken Wong saying the address it was returned to didn’t match. I never filled out an address label. I refused and returned back to the original destination. I have confirmation it was delivered back to that address. It arrived back at the original destination on April **. ********************** is the tracking number. I have asked multiple times for a refund back to my paypal account. I even called the phone number provided by Ken Wong and reached an answering machine. Never received a call back. Please help get my refund. I do not have the merchandise it was returned. Thank you.
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Customer service issue
Reported by GetHuman636359
Apr 28th, 2018 - a yr ago
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Seen by 3 customers so far
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GetHuman636359 started working on this issue
Apr 28th, 2018 12:47am