I ordered a tv box from Icoolgadgets.com. It was delivered quite a bit later than promi...
GetHuman636359's customer service issue with PayPal from April 2018
Help with my PayPal issue
First: share to improve GetHuman636359's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get PayPal help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman636359 may need:
Email, phone number, Name, last 4 digits of Social Security Number, ability to receive access code, and account log in
The issue in GetHuman636359's own words
I ordered a tv box from Icoolgadgets.com. It was delivered quite a bit later than promised. When the package did arrive I refused it and returned it. I have contacted Icoolgadgets many times thru email thru paypal. The last response was from Ken Wong saying the address it was returned to didn’t match. I never filled out an address label. I refused and returned back to the original destination. I have confirmation it was delivered back to that address. It arrived back at the original destination on April **. ********************** is the tracking number. I have asked multiple times for a refund back to my paypal account. I even called the phone number provided by Ken Wong and reached an answering machine. Never received a call back. Please help get my refund. I do not have the merchandise it was returned. Thank you.
GetHuman636359 did not yet indicate what PayPal should do to make this right.
I have an issue with PayPal too
How GetHuman636359 fixed the problem
We are waiting for GetHuman636359 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.