I ordered an air fryer from a company and paid through paypal. I raised a claim with pa...

GetHuman5327057's customer service issue with PayPal (UK) from October 2020

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The issue in GetHuman5327057's own words
I ordered an air fryer from a company and paid through paypal. I raised a claim with paypal as I did not receive the item The company provided proof of delivery via Royal Mail and refused my claim. I contacted royal Mail with the tracking number of the item delivered and they told me the details showed the item was not an air fryer as it was put through the letter box. It turns out this company is charging for an air fryer then sending a cheap ring to get proof of delivery to provide to paypal so they do not refund. This is clearly a scam and Royal Mail have had many calls regarding this they told me to contact paypal again with this info which I did on *st October but paypal have said again no refund please can someone look in to this seller and please can you consider refunding me i can not afford to let this go and lose my money and it makes me very angry that these people are getting away with this scam and stealing peoples money

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PayPal (UK)

Customer service issue
Reported by GetHuman5327057
Oct 2nd, 2020 - 2 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 2584 others
0 customers following this

Timeline

GetHuman5327057 started working on this issue
Oct 2nd, 2020 10:53pm
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Oct 2nd, 2020 10:53pm