My girlfriend and I ordered a pizza the other other night and the guy delivering it cou...

GetHuman-bstockwe's Overcharge/Strange charge issue with Papa John's from April 2020

Help with my Papa John's issue
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman-bstockwe's own words
My girlfriend and I ordered a pizza the other other night and the guy delivering it couldn't find our apartment so instead of calling us to let us know or to try to figure out where our apartment was, he just went back to the store. Then the stored called us and my girlfriend said to just refund her card but she noticed today that they still charged her. So I'd like for her to get that money refunded to her.

GetHuman-bstockwe did not yet indicate what Papa John's should do to make this right.

How GetHuman-bstockwe fixed the problem

We are waiting for GetHuman-bstockwe to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Papa John's's attention and get better help faster. Tap below to get started.
Having Papa John's issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Papa John's

Overcharge/Strange charge issue
Reported by GetHuman-bstockwe
Apr 16th, 2020 - 6 months ago
Fixed
Seen by 3 customers so far
Similar issue to 123 others
0 customers following this
Items needed
Name on the reservation

Timeline

GetHuman-bstockwe started working on this issue
Apr 16th 1:47pm
GetHuman-bstockwe confirmed the issue is fixed. Hooray!
Apr 17th 2:01pm

Paying Too Much for Your Plan?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies