To whoom it may concerne, **I ordered pizza last night from Papa Johnes ** longfelov ro...

GetHuman2222167's customer service issue with Papa John's from February 2019

6 views
 | 
153 similar
 | 
0 following
Help with my Papa John's issue
First: share to improve GetHuman2222167's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2222167's next move: call Papa John's.
The best way to get your problem resolved is to tap the button below to start calling Papa John's. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman2222167 may need:
Name on the reservation
The issue in GetHuman2222167's own words
To whoom it may concerne, **I ordered pizza last night from Papa Johnes ** longfelov road Coventry for collection unfortunetly the store is open untill **:** my order was completed at **:**.* I imediatly called the store to see if they got my order but calls where being redirected to a nother store due to ** longfelow road been closed down. They also didnt have my order on theyir system.*I checked again on the app and saw it sad to collect my order innthe morning at **:**-**:** AM.*I caled back at **:** the person advidem me that calls are stll being redirected and that the store I need actualy opens at **:**.*I called back at **:** finaly spoke to ** longefelow road and they advised me they dont have my order and that it wouldent come trough the system after closing time and that I shouldent be charged.*And yes there is no charge on my card for the sauses but I payed for my *xlarge pizzas using my loyalty points wich are now gonne.*I was more than happy to collect my pizzas on the folowing day since it was my mistake I ordered them to late but geting no pizzas and no points is not fair.*I would like to be refunded my points or recieve a voucher for *xlarge pizzas of any kind (my order was cheese and tomato with extra Italian cheese and all the meats both large)**Kind regards,*Beatris Stoeva**Conatcat: ***** *******email: *****@***.com
GetHuman2222167 did not yet indicate what Papa John's should do to make this right.
I have an issue with Papa John's too
How GetHuman2222167 fixed the problem
We are waiting for GetHuman2222167 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Papa John's's attention and get better help faster. Tap below to get started.
Having Papa John's issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2222167 fixes it.
This email address isn't valid

Papa John's

Customer service issue
Reported by GetHuman2222167
Feb 16th, 2019 - 8 mons ago
I have an issue with Papa John's too
Not resolved
Seen by 6 customers so far
Similar issue to 153 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2222167 started working on this issue
Feb 16th 4:25pm