It's just a quality issue, but one which has taken place alot lately at the Oak Park Il...

GetHuman5014206's Complaint issue with Panera Bread from June 2020

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The issue in GetHuman5014206's own words
It's just a quality issue, but one which has taken place alot lately at the Oak Park Il, Lake st location. Somehow lately every order I've made is wrong although not wrong on the receipt. Today, I order a pick two, added onions and mayo on my sandwich and selected with chips, and soup. Also, a egg,cheese,and bacon on a cibatta and instead received some kind of burrito. There was no chips, bread or apple in my bag, nothing added to the sandwich like requested. To top it off my cup of soup was but in the bag side ways, YES, SIDE WAYS!! and leaked a little bit. Not a ton, but enough to be messy and stain my pants right before work. The weird thing is when I realized the bag was leaking I immediately flipped the cup of soup flat, opened the cup and saw it was less a fourth full. Literally like five spoons of soup. I've never received a cup of soup from panera this way. I realize obviously the receipt ticket wasn't read or even cared about. If I had time I would've gone back in, but this location needs some work clearly. Seems like no one cares

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Panera Bread

Complaint issue
Reported by GetHuman5014206
Jun 30th, 2020 - 2 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 213 others
0 customers following this


GetHuman5014206 started working on this issue
Jun 30th, 2020 7:15pm

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