It's just a quality issue, but one which has taken place alot lately at the Oak Park Il...

GetHuman5014206's Complaint issue with Panera Bread from June 2020

Help with my Panera Bread issue
First: share to improve GetHuman5014206's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5014206 may need:
Name on the reservation
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman5014206's own words
It's just a quality issue, but one which has taken place alot lately at the Oak Park Il, Lake st location. Somehow lately every order I've made is wrong although not wrong on the receipt. Today, I order a pick two, added onions and mayo on my sandwich and selected with chips, and soup. Also, a egg,cheese,and bacon on a cibatta and instead received some kind of burrito. There was no chips, bread or apple in my bag, nothing added to the sandwich like requested. To top it off my cup of soup was but in the bag side ways, YES, SIDE WAYS!! and leaked a little bit. Not a ton, but enough to be messy and stain my pants right before work. The weird thing is when I realized the bag was leaking I immediately flipped the cup of soup flat, opened the cup and saw it was less a fourth full. Literally like five spoons of soup. I've never received a cup of soup from panera this way. I realize obviously the receipt ticket wasn't read or even cared about. If I had time I would've gone back in, but this location needs some work clearly. Seems like no one cares

GetHuman5014206 did not yet indicate what Panera Bread should do to make this right.

How GetHuman5014206 fixed the problem

We are waiting for GetHuman5014206 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Panera Bread's attention and get better help faster. Tap below to get started.
Having Panera Bread issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Panera Bread

Complaint issue
Reported by GetHuman5014206
Jun 30th, 2020 - 7 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 213 others
0 customers following this

Timeline

GetHuman5014206 started working on this issue
Jun 30th, 2020 7:15pm

The Free, Easy Way to Move Services

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians