The past three times that I have been to my local Panera Bread, my order has not been f...

GetHuman-shanedio's Complaint issue with Panera Bread from October 2019

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The issue in GetHuman-shanedio's own words
The past three times that I have been to my local Panera Bread, my order has not been fulfilled properly. *Today (********), I went and ordered a bagel to go using one of the in-store kiosks, however, I was told after paying that there were no more bagels.*Two weeks ago (********), I ordered a smoothie at the same Panera using the Rapid Pick Up app. I got to the store at the designated time, waited ** minutes, and then had to leave. The staff was unable to help me with my order.*A few days before that (*******), I ordered a meal with a fruit cup as the side. The food took around ** minutes to be ready and I was then told that they had no more fruit cups.*It would be nice if I could get some sort of compensation for the food I paid for and never received. All three of these orders were paid for using the same Panera Bread gift card* if that's of any help.

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Panera Bread

Complaint issue
Reported by GetHuman-shanedio
Oct 13th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 928 others
0 customers following this

Timeline

GetHuman-shanedio started working on this issue
Oct 13th, 2019 6:34pm