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The issue in GetHuman2472082's own words
I work at **** Leesburg Pike and have been a customer without complain about the Panera in our building. However, I note that you have change the order machines, and I have not been able to figure out how to use them...they have various issues, and unless someone shows me how, I won't use them in future. When I tried to express this frustration to the young lady behind the counter, who took my order, she just said she "stays away from technology" and then she ignored me. I wasn't rude, I was politely trying to engage her, but after that initial response, she ignored my further inquiries as if I had not spoken. So its unlikely I'll be back. Just thought you should know...
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