This is the *th time this has happened. Napa store. I went and ordered my food and I as...

GetHuman5875571's customer service issue with Panda Express from March 2021

Help with my Panda Express issue
First: share to improve GetHuman5875571's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5875571 may need:
Name on the reservation
The issue in GetHuman5875571's own words
This is the *th time this has happened. Napa store. I went and ordered my food and I asked them for teriyaki sauce as they no longer pour it over your chicken and I always get teriyaki chicken and mushroom chicken and chow mein rice and they usually poured over all of it except for the mushroom chicken but now they have packets so I ask for extra packets they tell me they can’t give me any extra packets or a one packet is enough for what I ordered or I didn’t order anything that requires teriyaki sauce so I said I’m happy to pay for a extra they one as they only gave me one. I’m happy to pay for two they told me they would not sell me the teriyaki sauce so the meal I had just purchased I cannot have teriyaki sauce with it because number one they won’t give it to me free and number two They refuse to sell it to me. What is this world coming to? We’re in the middle of a pandemic and people should be grateful that people are out spending money at your facilities. I work across the street at the state hospital and could easily share this information with all the workers that I work with which are thousands of them or I could do a yelp review or I could social media there’s lots of ways to get around telling people about the poor service of Panda Express so you would think that they would be on their best behavior. It’s just insane and rude.

GetHuman5875571 did not yet indicate what Panda Express should do to make this right.

How GetHuman5875571 fixed the problem

We are waiting for GetHuman5875571 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Panda Express's attention and get better help faster. Tap below to get started.
Having Panda Express issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Panda Express

Customer service issue
Reported by GetHuman5875571
Mar 22nd, 2021 - 2 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 62 others
0 customers following this


GetHuman5875571 started working on this issue
Mar 22nd, 2021 8:50pm

Paying Too Much for Internet?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies