This is the *th time this has happened. Napa store. I went and ordered my food and I as...

GetHuman5875571's customer service issue with Panda Express from March 2021

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The issue in GetHuman5875571's own words
This is the *th time this has happened. Napa store. I went and ordered my food and I asked them for teriyaki sauce as they no longer pour it over your chicken and I always get teriyaki chicken and mushroom chicken and chow mein rice and they usually poured over all of it except for the mushroom chicken but now they have packets so I ask for extra packets they tell me they can’t give me any extra packets or a one packet is enough for what I ordered or I didn’t order anything that requires teriyaki sauce so I said I’m happy to pay for a extra they one as they only gave me one. I’m happy to pay for two they told me they would not sell me the teriyaki sauce so the meal I had just purchased I cannot have teriyaki sauce with it because number one they won’t give it to me free and number two They refuse to sell it to me. What is this world coming to? We’re in the middle of a pandemic and people should be grateful that people are out spending money at your facilities. I work across the street at the state hospital and could easily share this information with all the workers that I work with which are thousands of them or I could do a yelp review or I could social media there’s lots of ways to get around telling people about the poor service of Panda Express so you would think that they would be on their best behavior. It’s just insane and rude.

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Panda Express

Customer service issue
Reported by GetHuman5875571
Mar 22nd, 2021 - a month ago
Not resolved
Seen by 2 customers so far
Similar issue to 62 others
0 customers following this

Timeline

GetHuman5875571 started working on this issue
Mar 22nd 8:50pm

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