Lumix DC-ZS** purchased in June **** from B & H.**. USB cord supplied but went missing...

GetHuman-hybiscou's customer service issue with Panasonic from October 2018

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The issue in GetHuman-hybiscou's own words
Download photos to computer ... Lumix DC-ZS** purchased in June **** from B & H.**. USB cord supplied but went missing before use. B & H could not replace, so sold me a Pearstone High Speed USB *.*. Now notice owner's manual says to only use the cord supplied with the camera. If so, can I purchase cord from Panasonic?**. Formerly has Lumix DMC-ZS* which transferred photos to computer via USB cord. When I tried to dos this with present camera, it merely charged the battery from the computer. Is this because i have the wrong USB cord, or does this camera download differently? My computer does not have a port to download from the memory card.
Answer my questions re cord & method for transferring.
Watched videos but do not give the model number of my camera& does not answer question re the USB chord
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Panasonic

Lumix DC-ZS**
Customer service issue
Reported by GetHuman-hybiscou
Oct 9th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 586 others
0 customers following this

Timeline

GetHuman-hybiscou started working on this issue
Oct 9th, 2018 4:10pm

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