I am ELMA VELASCO PEPITO*Account no:***********Telephone no: **********alredy more than...

GetHuman-mapmare's customer service issue with PLDT from June 2019

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I am ELMA VELASCO PEPITO*Account no:***********Telephone no: **********alredy more than one month no function my land phone. I went more than * times Makati hed office PLDT. resoult my problam then tey tel me will send tecnition to resoult my problam and last *rd of June came one tecnisant and he tel he cant open main box of conection my eria and he open front of my house small box after that my internet conection also gone . He promissed to me come next day but he didint come . Aftee i was again went makati main office and complaned again. Then promissed to me send again tecnition . Monday **th of June again came same tecnitiin before. He that time bring key of our eria main box key. But that time also he tell he cant touch this line need to come another tecnition. real i was angry and dont undstand now more than one month land line and two weeks no have internet conection please send good tecnition and resoult my problam land line and internet conection please soon. I am now thinking cancel your service and find another company provide internet conection*My eria most pldt costemer change to other companey me too thinking. *Please contact me my email******@***.com*OR contact my mobile number*************Thanks. wait your reply
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PLDT

Customer service issue
Reported by GetHuman-mapmare
Jun 13th, 2019 - 4 mons ago
I have an issue with PLDT too
Not resolved
Seen by 6 customers so far
Similar issue to 2126 others
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Timeline
GetHuman-mapmare started working on this issue
Jun 13th 4:19am
GetHuman-mapmare indicated the issue is not fixed yet.
Jun 23rd 12:36am
GetHuman-mapmare indicated the issue is not fixed yet.
Jun 23rd 12:39am