Hi its lorraine warner i payed a bill By my optus mobile account $*** for my phone was...

GetHuman707149's customer service issue with Optus - Mobile from May 2018

Help with my Optus - Mobile issue
The issue in GetHuman707149's own words
Hi its lorraine warner i payed a bill By my optus mobile account $*** for my phone was $** my husband got his own phone and i payed $** onmy bill for him. Than last saturday my husband and i went to optus and changed my husbands phone into his own name now he has a bill for $** and it still says my name with his new login what did i pay for we should have seperate bills now and i already payed his on my account please phone me on ********** thankyou. Lorraine warner
GetHuman707149 did not yet indicate what Optus - Mobile should do to make this right.
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How GetHuman707149 fixed the problem
We. Direct debit so bills. Are seperate
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Optus - Mobile

Customer service issue
Reported by GetHuman707149
May 22nd, 2018 - 6 mons ago
I have an issue with Optus - Mobile too
Fixed
Seen by 6 customers so far
Similar issue to 37 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman707149 started working on this issue
May 22nd 9:14am
GetHuman707149 confirmed the issue is fixed. Hooray!
May 27th 8:47am