On September *th I reserved a table for Sunday ******** at **:** am for ** people at La...

GetHuman-njbresci's Complaint issue with OpenTable from October 2019

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The issue in GetHuman-njbresci's own words
On September *th I reserved a table for Sunday ******** at **:** am for ** people at Latitude by JR in Temecula, CA. I received a confirmation text today, ********, for my reservation and I remembered I had to change my party to *. I googled the restaurant to call them and the restaurant is permanently closed. I’m not sure when this restaurant permanently closed but it would be incredibly helpful for consumers if Open Table was aware of these closures. If open table notified me that this restaurant permanently closed I may have been able to find an alternative restaurant for my party of *. Finding another restaurant to accommodate that many people on this short notice is impossible. I’m disappointed and this has caused me inconvenience, but I don’t know how this can be fixed because all restaurants with brunch reservations in Temecula are completely booked. Please use this feedback to improve the Open Table system in the future.

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OpenTable

Complaint issue
Reported by GetHuman-njbresci
Oct 18th, 2019 - 3 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 353 others
0 customers following this

Timeline

GetHuman-njbresci started working on this issue
Oct 18th, 2019 8:03pm

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