On September *th I reserved a table for Sunday ******** at **:** am for ** people at La...

GetHuman-njbresci's Complaint issue with OpenTable from October 2019

Help with my OpenTable issue
First: share to improve GetHuman-njbresci's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-njbresci may need:
Name on the reservation
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-njbresci's own words
On September *th I reserved a table for Sunday ******** at **:** am for ** people at Latitude by JR in Temecula, CA. I received a confirmation text today, ********, for my reservation and I remembered I had to change my party to *. I googled the restaurant to call them and the restaurant is permanently closed. I’m not sure when this restaurant permanently closed but it would be incredibly helpful for consumers if Open Table was aware of these closures. If open table notified me that this restaurant permanently closed I may have been able to find an alternative restaurant for my party of *. Finding another restaurant to accommodate that many people on this short notice is impossible. I’m disappointed and this has caused me inconvenience, but I don’t know how this can be fixed because all restaurants with brunch reservations in Temecula are completely booked. Please use this feedback to improve the Open Table system in the future.

GetHuman-njbresci did not yet indicate what OpenTable should do to make this right.

How GetHuman-njbresci fixed the problem

We are waiting for GetHuman-njbresci to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get OpenTable's attention and get better help faster. Tap below to get started.
Having OpenTable issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Complaint issue
Reported by GetHuman-njbresci
Oct 18th, 2019 - 3 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 353 others
0 customers following this


GetHuman-njbresci started working on this issue
Oct 18th, 2019 8:03pm

Change of Address? Free Concierge.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians