Poor emergency service when we called in on June * **** at approx ****am. Kenneth An...

GetHuman-twoangel's customer service issue with OnStar from June 2018

Help with my OnStar issue
The issue in GetHuman-twoangel's own words
Poor emergency service when we called in on June * **** at approx ****am. Kenneth Angell driving **** Buick encore . Called with heart issues and needed ambulance. Time is muscle and the first thing when you say heart issue.....get the ambulance. Quit asking ** questions. Call the ambulance and ask questions while waiting for ambulance arrival. Not happy at all with on star emergency response agent. Considering quitting on star as *** acted faster after my wife stepped out of the car and stopped listening to on star girl. She didn't call for ambulance and *** dispatched it. Then *** finally got a message from on star. Very troubling and I will tell everyone who has on star call *** first.!!!!
GetHuman-twoangel did not yet indicate what OnStar should do to make this right.
I have an issue with OnStar too
How GetHuman-twoangel fixed the problem
We are waiting for GetHuman-twoangel to fix the problem and share the solution with the rest of us customers.
Please help with my OnStar issue
Do you have a customer issue as well?
We can help you get OnStar's attention and get better help faster. Tap below to get started.
Having OnStar issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would OnStar email you?
This email address isn't valid

OnStar

Customer service issue
Reported by GetHuman-twoangel
Jun 14th, 2018 - 9 mons ago
I have an issue with OnStar too
Fixed
Seen by 7 customers so far
Similar issue to 149 others
0 customers following this
Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman-twoangel started working on this issue
Jun 14th, 2018 12:55pm
GetHuman-twoangel indicated the issue is not fixed yet.
Jun 14th, 2018 10:34pm
GetHuman-twoangel indicated the issue is not fixed yet.
Jun 14th, 2018 10:37pm