Please research order*THB*BNJ. I’ve had a ton of issues with this one order**. Out of...

GetHuman-trpate's Complaint issue with Old Navy from July 2019

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The issue in GetHuman-trpate's own words
Please research order*THB*BNJ. I’ve had a ton of issues with this one order**. Out of ** items ** items were sent to the store and the rest shipped. **. When arriving at the store only ** items were available. **. While checking out only ** items arrived and ** items were listed. So other * items had to be located**. Rather than shipping those * missing items they were cancelled. **. Had to wait on a credit before the * items were able to be shipped again. **. $*** was charged*pending. *$*** returned then each shipment was charged separately causing my account to go negative!!!!!!!!**. Called to get * cancelled items reshaped only * items were received u sure why. **. Called to find out * missing items was told now I owe over $** for items *This Old Navy is unacceptable!!!!!!! What kind of customer service is this? None of this is my fault! Not once was I told I was missing items, would be charges separately and have to watch my checking account closely!!!! Even with the sale it wasn’t worth the hassle. So * shipments, * calls and * store runs later I owe you $** for * missing items??!!!! No I think at this point you owe me something other than **% off!!!! I spent over $*** with your company and it’s been pure ****!!!!

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Old Navy

Complaint issue
Reported by GetHuman-trpate
Jul 19th, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 3359 others
0 customers following this

Timeline

GetHuman-trpate started working on this issue
Jul 19th, 2019 3:31am

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