Hi, I placed an order for ** items online for store pickup and my credit card was fully...

GetHuman-klleces's customer service issue with Office Depot Corporate Office from October 2018

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The issue in GetHuman-klleces's own words
Hi, I placed an order for ** items online for store pickup and my credit card was fully charged, I had received an email confirmation that my order was ready for pickup. When I went to pick up my items, I was told that due to an online pricing issue, they only can provide me with * of my ** items. I drove over ** miles to grab my items. I was very unhappy about this. Never once did I get a phone call from the store or Office Depot online saying that they were unable to fulfill the order. In the past, if I ordered an item and they found that it was no longer in stock, I would’ve received an email or call notifying me of such. I would like my order to be honored as I paid in full and it was confirmed that my items were indeed available for pickup.

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Office Depot Corporate Office

Customer service issue
Reported by GetHuman-klleces
Oct 16th, 2018 - 4 years ago
Seen by 21 customers so far
Similar issue to 61 others
0 customers following this
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GetHuman-klleces started working on this issue
Oct 16th, 2018 2:53am
GetHuman-klleces indicated the issue is not fixed yet.
Oct 17th, 2018 3:52am

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