For some reason Your new app does not work on my phone. It is not my internet and I kno...

GetHuman-aswemail's Can't Login issue with OfferUp from September 2020

Help with my OfferUp issue
First: share to improve GetHuman-aswemail's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-aswemail may need:
Username, Password, and Email address on the account
The issue in GetHuman-aswemail's own words
For some reason Your new app does not work on my phone. It is not my internet and I know this to be a fact. I can login on my computer, but cannot post without my phone. cannot recover password either because of a security notice blocking me out so i reset my password from my browser. Even now when I have confirmation of the new password and used it on my computer my phone just displays the same message when trying to login using gmail or manually entering an email address. "An error has occurred. If the problem persists, please wait a while before trying again.". I already know waiting will not help because it is an application bug. Please fix this if you want to fuse with letgo, because intended on using letgo until this was forced on me. **Any solutions or ways of posting a sale? I really do not understand why I cannot do it from my browser. That is nonsense, but hopefully there is a work around?

GetHuman-aswemail did not yet indicate what OfferUp should do to make this right.

How GetHuman-aswemail fixed the problem

We are waiting for GetHuman-aswemail to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common OfferUp customer problems.
How Do I Report a User on Offerup?What Do I Do If My Offerup App Is Not Working?How Do I Get a Refund on Offerup?How Do I Recover My Offerup Account?How Do I Get My Money from Offerup?
Do you have a customer issue as well?
We can help you get OfferUp's attention and get better help faster. Tap below to get started.
Having OfferUp issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Can't Login issue
Reported by GetHuman-aswemail
Sep 22nd, 2020 - 4 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 3766 others
0 customers following this


GetHuman-aswemail started working on this issue
Sep 22nd, 2020 10:43pm