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Odeon Cinemas Customer FAQ

Top Answers & How-to Guides

What is Odeon Cinemas's Phone Number?

The question we are asked most often is about how to talk to Odeon Cinemas customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the cinema's opening hours?

Odeon Cinemas operates on varying opening hours based on location and day of the week. However, most of our cinemas are open from late...
Ask any question you have about Odeon Cinemas customer service, get an answer now.

Recent Odeon Cinemas Customer Questions

Are 3d glasses included in price of ticket

Yes, when you purchase a ticket for a 3D film at Odeon Cinemas, the cost of the 3D glasses is typically included in the ticket price. This means you do not need to purchase them separately - you can collect your 3D glasses as you enter the screen. However, do note that policy can vary from location to location, so it's always a good idea to confirm at your local Odeon Cinema.
Asked Apr 2, 2024 10:59 AM

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Ticket Prices

What are the ticket prices for Odeon Cinemas?

Ticket prices for Odeon Cinemas vary depending on factors such as location, showtime, and seating type. To provide consumers with accurate...

Odeon Limitless

What is Odeon Limitless and how does it work?

Odeon Limitless is a subscription-based program offered by Odeon Cinemas that allows members to watch unlimited movies for a fixed...

Food and Drinks

Can I bring outside food and drinks to the cinema?

No, outside food and drinks are not permitted to be brought into the cinema. Odeon Cinemas has a variety of snacks and beverages available...

Arrival Time

How early should I arrive before my movie starts?

We recommend arriving at least 15-20 minutes before your movie start time. Arriving early allows you to comfortably collect your tickets,...

Payment Methods

What types of payment are accepted at Odeon Cinemas?

Odeon Cinemas accepts various forms of payment to cater to customers' convenience. We proudly accept all major credit and debit cards,...

Discounts

Are there discounts available for students or seniors?

Yes, Odeon Cinemas offers discounts for both students and seniors. We understand the importance of making cinema accessible for all...

3D Glasses

Can I bring my own 3D glasses or do I need to buy them?

At Odeon Cinemas, we provide high-quality 3D glasses that are designed to ensure the best viewing experience. As such, we recommend...

Parking Facility

Is there a parking facility available at Odeon Cinemas?

Yes, Odeon Cinemas offers a parking facility for its customers. The cinema provides convenient and secure parking options to ensure...

Ticket Refunds

Can I cancel or refund my ticket purchase?

At Odeon Cinemas, we understand that plans sometimes change. Therefore, we offer cancellation and refund options for ticket purchases....

Special Offers

Are there any special offers or promotions running currently?

Yes, Odeon Cinemas currently offers several special offers and promotions. Our customers can enjoy discounted tickets during off-peak...

Opening Hours

What are the cinema's opening hours?

Odeon Cinemas operates on varying opening hours based on location and day of the week. However, most of our cinemas are open from late...
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