Oculus Rift games will not start.

GetHuman1029417's customer service issue with Oculus Rift from August 2018

Help with my Oculus Rift issue
The issue in GetHuman1029417's own words
I bought a brand new pc (alienware) and everything was working perfectly. Downloaded several games and played great. Then I downloaded the game Journey and it won't start. Then I tried Arktika and it says it wont start. Then I tried megaton rainfall and it also tries to start but just stops. It is quite frustrating. Literally the only thing I've downloaded is the Steamvr but I can't get that to work properly either but thats for another email. Oculus support suggested a "repair" option in oculus and to update java and neither worked. I'm not computer savvy so I'm sort of struggling here. Any help would be appreciated.
The games previously downloaded still work its just any new game I download will not start.
GetHuman1029417 did not yet indicate what Oculus Rift should do to make this right.
I have an issue with Oculus Rift too
How GetHuman1029417 fixed the problem
We are waiting for GetHuman1029417 to fix the problem and share the solution with the rest of us customers.
Please help with my Oculus Rift issue
Do you have a customer issue as well?
We can help you get Oculus Rift's attention and get better help faster. Tap below to get started.
Having Oculus Rift issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Oculus Rift email you?
This email address isn't valid

Oculus Rift

Customer service issue
Reported by GetHuman1029417
Aug 23rd, 2018 - 4 mons ago
I have an issue with Oculus Rift too
Seen by 7 customers so far
Similar issue to 64 others
0 customers following this
Items needed
Where was the item purchased
Order number (if applicable)
Billing address
GetHuman1029417 started working on this issue
Aug 23rd 10:23pm
GetHuman1029417 indicated the issue is not fixed yet.
Aug 24th 1:25am
GetHuman1029417 indicated the issue is not fixed yet.
Aug 24th 2:08am