Been having internet dropping w my OBi*** connected to an Xplornet modem (satellite int...

GetHuman-wiseheal's customer service issue with ObiTalk from February 2019

5 views
 | 
36 similar
 | 
0 following
Help with my ObiTalk issue
First: share to improve GetHuman-wiseheal's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-wiseheal's next move: call ObiTalk.
The best way to get your problem resolved is to tap the button below to start calling ObiTalk. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-wiseheal may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
The issue in GetHuman-wiseheal's own words
Been having internet dropping w my OBi*** connected to an Xplornet modem (satellite internet service) (goes down for a couple of minutes at a time, then back maybe once every *** hr. approximately). My Macbook is then connected over ethernet cable to the OBi***. (No WiFi here.)*Have discussed this w Xplornet and they ran diagnostics but suggested the OBi*** might be the problem.*Have now connected directly to modem w*o the OBi*** and seems to be less dropping.*Need suggestions on resolving issue, ie. changing settings on the OBi***.**thanks*petra bucenieks*Obi No: *** *** ***
GetHuman-wiseheal did not yet indicate what ObiTalk should do to make this right.
I have an issue with ObiTalk too
How GetHuman-wiseheal fixed the problem
We are waiting for GetHuman-wiseheal to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get ObiTalk's attention and get better help faster. Tap below to get started.
Having ObiTalk issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-wiseheal fixes it.
This email address isn't valid

ObiTalk

Customer service issue
Reported by GetHuman-wiseheal
Feb 17th, 2019 - 8 mons ago
I have an issue with ObiTalk too
Not resolved
Seen by 5 customers so far
Similar issue to 36 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-wiseheal started working on this issue
Feb 17th 9:26pm